Returns & Exchanges
At Glowtion, we want you to love your skin and your purchase, which is why we offer a 30-day window for returns on all products that didn't meet your expectations. Simply ensure the items are in their original packaging and follow our streamlined process to receive a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your inbox; simply print it out and securely attach it to your return package.
Pack and Ship
Place the items in their original boxes and drop the package off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Our team will inspect the returned items within 3-5 business days of arrival, and your refund will be automatically issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing